Cvent

Becoming a Cvent event creator will allow you to have more flexibility and autonomy around the registration process as well as more visibility into who is registering for your events.

The training process is straightforward and designed to build skills step by step.

• It starts with an Intro to UA Cvent course (about 1–2 hours, self‑paced in ALP) where you’ll learn the basics and identify your specific event needs.
• Next, you’ll participate in an instructor‑led lab with the Central Technology Learning Team.
• After completing the lab, you’ll be appointed a Cvent Creator, which provides full access to Cvent.

Not interested in becoming a full event builder but still need access to Cvent registration data, reporting, and OnArrival event check-in? You can request Registrar access, which provides visibility into these tools without the ability to build or edit events.

Learn more and submit a Cvent User Request form here.

Cvent is a very robust tool for creating registration sites. It’s complex and layered but provides you the flexibility to customize settings. We have three CAS templates to choose from for easy building:

• CAS Flex Basic RSVP – Best for single day events in person/webinars
• CAS Flex Lecture Series/Paid event – Best for multiple dates
• CAS Flex Hybrid RSVP – Best for in-person and online hybrid event

For detailed information and help with building a Cvent registration site or answers to questions, please visit University Advancement's Cvent Training Library (UA credentials needed for access).​​​​​​

• Internal vs External Event Emails
• How does Marketo/Jeto work with Cvent? Marketo/Jeto are integrated with Cvent so they share data. This allows us to send emails to different subsets of people related to your event. For example, we can set up your Registration Reminder email to be sent on a date and to only send to people who are not yet registered for your event in Cvent. At the date and time your email is to be sent, Marketo will check Cvent automatically and send it to the correct people!
• Creating Session Emails

In addition to the event registration summary dashboard that appears on the home page of your event, you can pull additional reports that provide more detail on your registrants/event activity.

From your event homepage, navigate to the Report section, then the Reports page. 

Of the 29 available options, we think you'll come to rely on the following report the most:

• Registrant Details: Shows a list of registrants along with their contact and registration information.
• Other useful reports

UA Cvent Reporting Resources

• How do I create a report?
• How can I filter the data on my report?

As you get closer to your event date, Cvent’s OnArrival feature will be an important tool. This feature enables staff and volunteers to easily check-in guests and manage onsite registrations – making check-in a simple and enjoyable guest experience. Cvent also syncs registration and attendance information with Tandem, University Advancement's database, which will ensure we have a record of event attendees and can include them in future event-related invitations. We highly encourage you to use OnArrival, so that event attendees are accurately tracked and reflected in Tandem.

OnArrival is free and compatible with all iOS devices (iPads and iPhones). iPads are available for reservation, so you don't need to use personal devices. If you are a Cvent builder, be sure to enable this before your event.

You don't need to be the Cvent builder to use OnArrival for check-in. If someone else built a Cvent registration site for you, reach out to them to request that they turn this feature on.

To use OnArrival:

• Take the self-paced ALP OnArrival Training
• Review OnArrival Quickstart Guide
• Using OnArrival with multiple event support staff or volunteers

How do I add an email address to my Cvent planner email list?

If you would like to use your unit's general email or a colleague's email as the contact for an event, you'll first need to add them to your planner email list in Cvent. Each Cvent user has a unique list of planner emails.

• Email advhelp@uw.edu to request the addition of a Cvent planner email to your account list. Include the email owner's name, if applicable, and the email address.

How do I update the 'Can't Attend' button link?

In the site designer, this link is not automatically populated so you will need to add the link manually.

• Locate the correct link under 'Marketing' > 'Weblinks' and scroll down to find the Decline Form link. Copy and paste the link into the 'Can't Attend' link field in the site designer.
• Note: This link won't work until the event site goes live.

How do I create a custom registration site link?

Generate a clean and simple registration link URL that is easy to share. Navigate to 'Marketing' > 'Weblinks'. Select 'Change Domain' in the top left corner to create a custom URL with the event name.

• Image sizing
• How to set up a waiting list

Additional Central UA Cvent Resources

• Creating Session Emails
• Accessible Links
• Addition Accessibility tools

Please contact the Advancement Services team anytime at CASadser@uw.edu with questions or for more information.