Page last reviewed on 10/13/2021. Pages are reviewed annually.
Best Practices
We support department appeals that align with central Annual Philanthropy & Advancement Analytics (APAA) best practices.
Writing Digital Appeals
Back to Top- Subject Line
- Short call to action, such as “Renew your support today”
- How short? No more than 41 characters with spaces (approximately 7 words)
- Example: “Support [insert name]”
- Preview text - the information that appears below the subject line in an inbox
- It should support the subject line
- Use 80 characters (with spaces) or less
- Provides additional information including an urgent call for action
- Example: “Create rich, immersive, experiential learning opportunities - give today!”
- Body text
- You only have 8 seconds to convey your message
- Use short body paragraphs and a bulleted list to communicate impact of gifts
- Bold important keywords
- Use one call to action button, i.e. “Give Now!”
- Highlight one fund (unless discussed with CAS MarComm as being a strategic priority to have a maximum of three)
- Have the most important part of the message visible without scrolling
- Quickly & simply say what you are asking for, why, and how to give
- Word placement matters
- Highest performing appeals had the fewest words before the call to action (CTA) button
- Lowest performing appeals had the most words before the CTA button
- In FY2020, the top-performing appeal for the College contained 136 words before the CTA
- In FY2019, that same department’s appeal had 300 words before CTA and raised only $100
Layout and Design
Back to Top- Use images that support your ask.
- Have a clear call to action.
- Be inclusive.
- Keep it simple.
- Design for Mobile.
Donor Experience
Back to Top- Keep the donor journey in mind - why do you want them to support you?
- What type of messages are appropriate for each moment - how can donors best support your mission today?
- Tell a story that your donors will care about
Please contact the Advancement Services team anytime at CASadser@uw.edu with questions or for more information about annual appeals.